Make Your Own Jeans

I ordered 1 pair of jeans and they arrived only to fit skin tight in the thigh area. Contacted MYOJ via email and 3 weeks and 6 emails later, exchanging pictures with measurements, wearing the jeans etc.

only to receive emails saying their "cutting log" indicates the jeans fit me. don't fall for the “if you are not satisfied with the fit, simply let us know and we’ll give you a free remake” because they wont.

Its a scam and this company is a total fraud. They don't stand behind their product and their "guarantee" is only their to get you to place the order, after that, its worthless.

Ordered a sport jacket. Absolutely horrible craftsmanship. Misaligned pieces and bunched seams. Product was substandard. Cannot wear it. A waste of time and money. Contacting Better Business Bureau

I have submitted pictures and descriptions of my dissatisfaction and the substandard construction issues were totally ignored. The garment was not properly constructed and I want to be reimbursed.

I was told that the measurements at the factory were correct. ITs NOT JUST THE FIT!........It’s the construction. The front panels of the jacket are misaligned and do not match in length. The seams in the arms are bunched which indicates that the pieces were not laying flat when sewn.

You cannot run a business with this shoddy construction and expect people to accept it.

First I ordered a pair of jeans from these folks to test the process. The jeans I ordered came in two or three weeks, reasonable since they are custom made and shipped from India so delivery was okay I thought. I opened the package there was a make your own jeans bag and inside of that in individual cellophane wrapper the pair of jeans. Not bad I thought. I was satisfied with the quality but they were a bit snug (my fault honestly).
I received a "special email offer" from them to get two pairs of jeans (not exactly the same as my originals) for about what I paid for the first pair so I thought I'd give them a second try. So I adjusted my measurements accordingly for what I'd learned on my first purchase and placed my order.
Again the jeans came in 2-3 weeks, no problem since they are being shipped from India. Again there was the bag and inside the two pair of jeans packaged individually. I opened the first pair and tried them on. The size adjustments I made were just what I needed. The first perfect fitting jeans I have had in 20-30 years since my um... shape changed. I opened the second pair of jeans to try them on and the front button fell off before I could even get them on. Oh well... I've had this problem before with cheap jeans from wally world and I can fix them by going by a sewing center and buying some jean buttons and popping them on. Still, I had paid for custom jeans and this was inconvenient and poor quality control. All they had to do was give a good tug to the button to make sure it had crimped into place properly and they could have fixed this problem before shipping but NO, they didn't.
I thought, this is now an opportunity to find out whether this company is ethical or not. So I sent them an email with a photo showing the problem to see what their response was. Their offer was for me to have them fixed locally (which I expected) and they would give me a 10% off "gift certificate" for my next order.... I thought well, that's probably $10 bucks off which will cover the cost of fixing the jeans but it also rewards the company for their failure by giving them another order and it does nothing in the here and now to reward me for the inconvenience. Screw the $10, the real cost to me is the time spent getting these jeans fixed. 20-30 minutes drive, another 20-30 talking to the store about what I need and then yet another 20-30 minutes to get home and that's assuming that they are willing to make the alteration while I wait or I get to waste another hour or so picking the jeans up.
I sent them an email explaining my concerns. I received a response the next day. It didn't address my concerns at all. It simply restated their original offer. Hello PayPal, dispute on the way. My problem is small. They could have mailed a button or package of buttons. They could have refunded $5, $10, whatever. But instead they give me a stone wall. What do you think their response would be if the jeans were made properly beyond a button, what if they were cut or sewn wrong and couldn't be fixed? A quick internet search gave me the answer, they would have offered a 20% or 30% discount on a future order. GOOD BYE MAKE YOUR OWN JEANS!!! I'm glad this lesson only cost me $69.

This company is dishonorable. I paid $130 for a pair of trousers.

They arrived without belt loops. I complained and they blamed me. Then they agreed to take them back to fix the problem, if I paid $ 20 for return shipment to India. They guaranteed it would cover shipment both ways.

I accepted the deal and now I was in for a total of $150. Then, they changed the terms of the deal after they had my $20 and demanded for me to pay for a second shipping charge to another stateside address. That means they held me up for more money. When I refused they offered my credit toward the next purchase, as if I was ever to buy anything form them ever again.

Now I am stuck with pants wit no belt loops, I am out $150 and obviously don't trust to return the pants to them. Once they have them, they would just try to extort money. Also, be aware that they are in India.

Paypal Protection does not apply to any custom orders, no matter what. So this was one big, bad sour deal.